At ProfiIPTV, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Though we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 7 days of your date of purchase.
SUBSCRIPTION AVAILABLE FOR REFUND UNDER STANDARD TERMS
- 1 Month
- 3 Month
- 6 Month
- 1 Year
Also, note that we make every attempt to process the refund as quickly as possible. But our payment processor or your financial institution can take up to 15+ days for the refund to reflect in your bank account/card.
Note: Due to their nature, Cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using Cryptocurrencies, tokens or digital assets will not be refunded.
Once you requested a refund you can’t subscribe again to our service at any time in the future
Requesting a Refund
Follow the steps below to get your refund request sent to us:
1- use the contact form to request the refund.
2- use the same email address you use to buy our services.
3- include your invoice number.